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Insurance and Safety

Insurance and Safety at Man with Van New Malden

At Man with Van New Malden, keeping your belongings safe and protecting everyone involved in your move is our highest priority. We operate as a fully insured removal company and follow strict safety procedures on every job, from single-item collections to full property moves. This commitment to insurance and safety gives our customers confidence that their move is in professional hands.

Fully Insured Removal Company

Choosing an insured removal company is essential when you are entrusting your possessions to a team. Our insurance cover is designed to give you peace of mind throughout the moving process. We understand that every item we handle has both financial and sentimental value, and our procedures reflect this responsibility.

Before each move, our team confirms the scope of work and any specific requirements that may affect insurance cover, such as delicate items, access issues, or unusual loads. This helps us plan the right resources, equipment, and protection for your job, and ensures that we comply with the terms of our policies at all times.

Public Liability Insurance

Man with Van New Malden is protected by public liability insurance, which is a core part of our commitment to safe and responsible working. Public liability insurance is designed to cover accidental damage to third party property or accidental injury to third parties that may occur in the course of our work.

Whether we are moving items through a shared hallway, operating on a busy street in New Malden, or working inside your home or business premises, our public liability insurance provides a vital safety net. It underpins our professional approach and ensures that customers, neighbours, landlords, and members of the public are properly protected while we carry out your move.

Trained and Competent Staff

High standards of safety depend on knowledgeable and well-trained staff. All members of the Man with Van New Malden team receive training in safe lifting techniques, correct loading and unloading methods, and the use of moving equipment such as trolleys, straps, and ramps.

Training covers key topics such as manual handling, working in confined spaces, navigating staircases, and handling fragile or high value items. New staff work under the supervision of experienced team leaders until they can consistently demonstrate safe and efficient working practices.

We also provide regular refresher training to keep our team up to date with best practice and any changes in regulations or company procedures. This ongoing development ensures that safety remains central to every move we complete.

Personal Protective Equipment PPE

To reduce the risk of injury and protect our team in a range of environments, we make sure appropriate personal protective equipment is worn whenever necessary. Depending on the job and location, this may include safety footwear, work gloves, high-visibility vests, and protective clothing.

Our PPE policy is based on the specific risks associated with each move. For example, when working outdoors near roads or in poor lighting conditions, high-visibility clothing is used to make staff clearly visible to traffic and pedestrians. When handling heavy or bulky items, sturdy footwear and grip-enhancing gloves help prevent slips, trips, and dropped loads.

By combining well-maintained equipment with the right PPE, we minimise the likelihood of accidents and help safeguard both our staff and your belongings.

Structured Risk Assessment Process

Every removal job presents its own set of challenges. To manage these effectively, Man with Van New Malden follows a structured risk assessment process before and during each move. Our goal is to identify potential hazards early and put sensible controls in place to reduce risk to an acceptable level.

Typical factors considered in our risk assessments include access routes, stairs and lifts, parking and loading areas, weather conditions, item weight and size, and any fragile or unusual items. Where necessary, we adapt our approach, for example by using additional staff, employing special lifting aids, or adjusting the route we take through a property.

Risk assessments are not a one-off exercise. Our team leaders continually review conditions as the job progresses and can pause or modify work if something changes, such as increased foot traffic in communal areas or unexpected obstacles. This dynamic approach ensures safety measures stay relevant from start to finish.

Safe Handling and Protection of Your Belongings

Our safety culture extends to the way we protect your possessions. We plan the loading sequence to keep items secure in transit, use blankets and other protective materials where appropriate, and secure loads to prevent movement inside the vehicle. Heavy items are positioned to maintain vehicle stability, and fragile goods are placed and secured to minimise vibration and impact.

By combining safe techniques, proper equipment, and thoughtful planning, we aim to prevent damage before it can occur. This proactive mindset, supported by our insurance cover, is at the heart of our reputation as a reliable and responsible removal company in New Malden.

Our Commitment to Continuous Improvement

Insurance and safety are not one-off achievements but ongoing commitments. We regularly review our procedures, learn from each job, and update our policies to reflect new insights and best practices. Feedback from customers and staff helps us understand what works well and where we can further reduce risks.

When you choose Man with Van New Malden, you are selecting an insured removal company that takes its responsibilities seriously. Through robust insurance cover, public liability protection, trained staff, effective PPE use, and a thorough risk assessment process, we work hard to deliver a move that is safe, secure, and professionally managed from beginning to end.




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Service areas:

New Malden, Kingston upon Thames, Hampton Wick, Old Malden, Coombe, Norbiton, Berrylands, Surbiton, Tolworth, Cuddington, Worcester Park, Raynes Park, Colliers Wood, Hook, Merton Park, Wimbledon Chase, Putney, Roehampton, Kingston Vale, Wimbledon, Epsom, Southfields, Morden, St. Helier, Rose Hill,Tolworth, Longmead, Stonecot Hill, Long Ditton, West Ewell, Weston Green, Lower Morden, Merton Abbey, Chessington, Thames Ditton, Malden Rushett, Stoneleigh, Horton, Cheam, KT3, KT1, KT5, SW20, KT4, SW15, SW19, KT2, SM4, KT7, KT6, KT19, KT9, SM3


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